ACEECA Limited and it's subsidiaries (which includes ACEECA
LLC) ("ACEECA") respect your privacy and are committed
to protecting it. ACEECA provides
this Privacy Statement to inform you of our Privacy Policy and practices
and of the choices you can make about the way your information is
collected online and how that information is used. We've structured
our websites so that, in general, you can visit ACEECA on the Web
without identifying yourself or revealing any personal information.
We make this notice readily available on our home page and at the
bottom of every ACEECA Web page.
· Sites covered
by this Privacy Statement
· Types
of information we collect
· How
we use your information
· Who
we share your information with
· Your choices
· Your
privacy preferences and opting out
· Your
information and third-party companies
· Access
to and accuracy of your information
· Keeping
your information secure
· Changes
to this Statement
· Contacting us
Sites covered
by this Privacy Statement
This Privacy Statement applies to all ACEECA.com-owned websites and domains,
and our wholly owned subsidiaries ("ACEECA websites").
Links to non-ACEECA websites
The ACEECA websites may provide links to third-party websites for your
convenience and information. If you access those links, you will leave
the ACEECA website. ACEECA does not control those sites or their privacy
practices, which may differ from ACEECA’s. We do not endorse
or make any representations about third-party websites. The personal
data you choose to give to unrelated third parties is not covered by
the ACEECA Privacy Statement. We encourage you to review the privacy
policy of any company before submitting your personal information.
Some third-party companies may choose to share their personal data
with ACEECA; that sharing is governed by that third-party company’s
privacy policy.
Types
of information we collect
This Privacy Statement covers personal information, non-personal data
collection and aggregate reporting.
- Personal information is information that is associated with your name or personal identity. ACEECA uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with ACEECA. We take seriously the trust you place in us. ACEECA will not sell, rent or lease your personal information to others.
On some ACEECA websites, you can order products or services, request information, subscribe to marketing or support materials or register yourself or your ACEECA products. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
- Non-personal information is data about usage and service operation that is not associated with a specific personal identity. ACEECA collects and analyzes non-personal information to evaluate how visitors use the ACEECA websites.
Non-personal data we collect may include the pages visited on the ACEECA websites, unique URLs* visited within ACEECA.com, browser type and IP† address. Most non-personal data is collected via cookies or other analysis technologies. ACEECA.com Web pages use cookies, Web beacons and other technologies for data analysis and personalization services. ACEECA also places ads on other websites that may use cookies.
How we use your information
ACEECA uses your personal information to provide you with services and
to help us better understand your needs and interests. Specifically,
we use your information to help you complete a transaction or order,
to communicate with you, to provide service and support, to update
you on services and benefits, to personalize promotional offers and
to personalize some ACEECA websites. Occasionally we may also use your
information to contact you for market research regarding ACEECA products
or services. We will give you the opportunity to choose your privacy
preferences regarding such communications (see Your
privacy preferences and opting out). Credit card information
is used only for payment processing and fraud prevention. Sensitive
personal information is collected only to facilitate our financial
service providers’ credit decisions and will be shared with them
only with your permission. Credit card information and sensitive personal
data are not used for any other purpose by our financial services providers
or ACEECA and will not be kept longer than necessary for providing
the services, unless you ask us to retain your credit card information
for future purchases.
Personal data collected online may also be combined with information you provide ACEECA through other sources such as product registration, call centers or public events such as trade shows or seminars.
Personal data given to ACEECA may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about ACEECA website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
Who we share
your information with
ACEECA will not sell, rent or lease your personal information to others.
ACEECA will not share your personal information with third parties except
in responding to your requests for products or services. Your permission
will be requested when you submit your information. ACEECA shares customer
information across ACEECA-owned business entities and companies working
on our behalf, but only as described above in How
we use your information.
ACEECA contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in How we use your information. Suppliers and service providers are required to keep confidential the information received on behalf of ACEECA and may not use it for any purpose other than to carry out the services they are performing for ACEECA. These service providers may change or we may contract with additional service providers to better accommodate our customers. ACEECA will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
ACEECA or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, ACEECA will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
Your choices
ACEECA gives you the choice of receiving a variety of information that
complements our products and services. You can subscribe to receive
certain product- and service-specific information and ACEECA marketing
communications. ACEECA communications may include new product information,
special offers, or an invitation to participate in market research.
This option does not apply to communications for the purpose of administering
order completion, contracts, support, product safety warnings or driver
updates.
Your privacy
preferences and opting out
Non-subscription services
ACEECA will not use your personal information for a different purpose
than the one stated when you provided your data. Examples of unrelated
uses include sending communications about special offers, product information,
and marketing messages. You can, however, choose to receive these types
of non-subscription communications by following the instructions below.
Subscription services
To opt-out of receiving communications you have expressly requested (such
as e-mail newsletters, software updates, etc.), return to the Web page(s)
where you originally registered your preferences and follow the opt-out
instructions.
Your
information and third-party companies
Certain ACEECA services are linked with those from unrelated third-party
companies, some which offer you the option to share with both ACEECA
and the third party personal data you provide. Examples include the ability
to register software products from multiple vendors from a single ACEECA
Web page, to request communications from ACEECA marketing or solution
partners, or to enable order completion through a reseller. We will not
share your personal information with those third-party companies unless
you make that choice.
Access
to and accuracy of your information
ACEECA strives to keep your personal information accurate. We have implemented
technology, management processes and policies to maintain customer data
accuracy. We will provide you with access to your information, including
making reasonable effort to provide you with online access and the opportunity
to change your information. To protect your privacy and security, we
will also take reasonable steps to verify your identity, such as a password
and user ID, before granting access to your data. Certain areas of ACEECA’s
websites may limit access to specific individuals through the use of
passwords and other personal identifiers.
The most effective way to view and change your personal information is to return to the section where you submitted your information and click on the "My Account" button and follow the instructions on that page.
Keeping your information
secure
ACEECA is committed to protecting the information you provide us. To
prevent unauthorized access or disclosure, to maintain data accuracy,
and to ensure the appropriate use of the information, ACEECA has in place
appropriate physical and managerial procedures to safeguard the information
we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, ACEECA subscribes to a fraud management service. This service gives you and ACEECA an extra level of security to guard against credit card fraud to protect your financial data.
Changes to this Statement
If there are updates to the terms of ACEECA’s Online Privacy Statement,
we will post those changes and update the revision date in this document,
so you will always know what information we collect online, how we use
it, and what choices you have. For material changes to this Statement,
ACEECA will provide notification to affected customers.
Contacting Us
We value your opinions. If you have comments or questions about our privacy
policy, please go to our 'contact us' area in our website by clicking
here.
Rev. May 2003
* A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web. For example, http://www.aceeca.com is the URL for ACEECA’s U.S. home page.
† An IP address is an identifier
for a computer or device on a Transmission Control Protocol/Internet
Protocol (TCP/IP) network, such as the World Wide Web. Networks
use the TCP/IP protocol to route information based on the IP address
of the destination. In other words, an IP address is a number that
is automatically assigned to your computer whenever you are surfing
the Web, allowing Web servers to locate and identify your computer.
Computers require IP addresses in order for users to communicate
on the Internet, browse and shop.